Top 5 Genbook Scheduling Alternatives

A customer contacts your service-based business to book an appointment. You reach out to remind them of their appointment. Over the next several days, you go back and forth with them to accommodate their schedule. The day of their appointment comes around, and they are nowhere to be found. What’s up with that? As a service-based business owner, you likely know the deflating feeling of having a customer no-show. Although this experience can make you feel quite discouraged, there is something you can do to change this reality. Let’s face it. Scheduling appointments is an essential part of doing business if you own a service-based business. That doesn’t, however, mean that it has to be a dreadful or time consuming experience. If you are tired of doing the “scheduling shuffle” with customers only to have them not show up for their appointment, or you’re tired of missing revenue, this article is for you. In this article we will explore our top picks for the best software scheduling software alternatives to Genbook. To start, let’s take a look at the basics of Genbook’s scheduling software.

What is Genbook?

Genbook is a business management system for salons, spas, and beauty shops. Genbook has been acquired by another well-known competitor in the salon appointment scheduling space, Booksy. Genbook offers features including reporting and statistics, waitlist management, performance metrics, and access controls. All in all, Genbook’s software is as solid as any of its competitors… but, like everything in life, it’s not for everyone. So, let’s look at some alternatives!

#1. GoReminders

Looking for the tool that does customizable text reminders, automated appointment scheduling, and 2-way texting better than all the rest? GoReminders is the solution for you! GoReminders is our number one alternative to Genbook pick for a few reasons. Our favorite aspect of GoReminders is the ease of use. Users can set up GoReminders in 30 seconds and have their first appointment booked within five minutes. GoReminders also has flexible pricing meaning you can move up or down the pricing scale based on your business’ needs. Even if you aren’t a tech wiz, GoReminders is an outstanding option because of their world-class support. If you have a problem, GoReminders’ support team won’t give you the runaround. You will get the correct solution to your problem in a timely manner, every time. As one satisfied GoReminders customer said, “Of the 30 online schedulers I have used, GoReminders is the most efficient, easy to use, and reliable. Your recurring appointment feature is top notch and saves my life.” There are many more features to love about GoReminders so try it for free!

#2. Calendly

Calendly may be a good fit for your business if you struggle with sending emails back and forth with customers to find a time to meet. Calendly allows you to “round-robin” incoming meetings with customers or prospects that are looking to talk with a sales or product representative at your company. Calendly also has advanced analytics tools that are useful for making data-driven decisions in your business. Another feature Calendly offers is meeting polls, allowing you to create “Doodle poll” style polling during meetings.

#3. Acuity

Acuity is a platform that includes features such as customizable intake forms, an activity tracker, group and event scheduling, special promos, numerous integrations, and a range of documentation and learning resources. Although powerful, it does lack functionality around two-way messaging. Overall, Acuity offers extensive features and tools to help you manage your schedule, communicate with clients, and track the success of your business. If this sounds like what you are looking for in your business, Acuity may be a good fit for you.

#4. Chili Piper

Chili Piper is a sales and customer service platform that offers advanced features to help businesses automate and optimize their scheduling and routing processes. The platform offers integrations with popular CRM and calendar tools, as well as features like automated workflows, data insights, and advanced routing algorithms. Chili Piper’s platform is designed to help businesses streamline and optimize their scheduling and routing processes. Chili Piper may be a good fit for businesses that are looking for numerous integrations, workflows, and data insights.

#5 Mindbody

Mindbody is a fitness and wellness focused platform. The product offers features that could be useful to yoga studios, gyms, spas, and dance schools. Some of these features include barcode/ticket scanning, contract management, reporting, and an electronic medical record system. If your company is in the market for a robust system that includes these features, Mindbody could be a good fit for you.

Thank you for reading our top five list of Genbook alternatives! We hope you have enjoyed gaining some insight about alternatives to Genbook’s reminder software.