Bossier Parish Community College Case Study

Introduction:

Shelli Ulrich, Director of Cross-Transition Programs at Bossier Parish Community College, shares how implementing GoReminders transformed their adult education programs during the pandemic.

Challenges:

With a history of enrollment on Fridays, the pandemic necessitated a shift in scheduling due to limited seating and social distancing requirements. Traditional appointment methods resulted in low attendance, prompting the need for an effective solution.

Solution:

Discovering GoReminders significantly increased the return on appointments, improving attendance by approximately 50%. The platform allowed for better utilization of time and resources as students confirmed, rescheduled, or canceled appointments, enhancing the overall efficiency of the scheduling process.

Key Benefits:

Cost-Effective:

GoReminders provided a cost-effective solution that increased service without compromising affordability.

Organizational Tool:

The platform served as an organizational and communication tool, allowing for tailored messages in multiple languages, including Spanish.

Adaptability:

Recognizing the effectiveness of text messages over emails, GoReminders adapted to communication preferences, ensuring immediate responses.

Noteworthy Features:

Printable Agendas:

The ability to print daily agendas proved invaluable, especially for managing test tickets for students.
Versatility: Shelli highlights the platform’s adaptability, emphasizing its potential for use in various business scenarios.

Results:

Every staff member using GoReminders reported satisfaction with the platform’s results, making it an integral part of Bossier Parish Community College’s communication and organizational strategy.

Conclusion:

This case study illustrates how GoReminders positively impacted Bossier Parish Community College’s adult education programs, providing a reliable and adaptable solution during the challenges of the pandemic. The platform’s efficiency, cost-effectiveness, and versatile features make it a valuable asset for educational institutions and businesses alike.